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What we build, function by function.

Three building blocks: AI agents, automations and digital systems. Below, what each one does and what we typically combine for each part of your company, on one page.

The three blocks
By function
What we don’t do

The three building blocks

Each block has a job. We use only what the process needs.

A simple test: if the step needs language or judgment, it is an agent. If it is always the same, it is an automation. If the work has no home, it needs a system.

AI agents

Does: Understands requests, answers, drafts, qualifies, explains numbers
Use it when: The step needs language, context or judgment within rules
Examples: Answering calls · drafting follow-ups · screening CVs · weekly brief
Stays human: Sensitive decisions, exceptions, the relationship

Meet the five →

Automations

Does: Moves information between tools, sends, updates, reminds
Use it when: The step is always the same and needs no judgment
Examples: Contact created from a call · confirmation SMS · reminder on day five · weekly export
Stays human: Nothing to decide: the rules are set with you upfront

Digital systems

Does: Gives the work a home: who owns what, status, next step
Use it when: The work lives in inboxes, spreadsheets and memory
Examples: Request tracker · client document portal · management dashboard
Stays human: Priorities and decisions, with the evidence in front of you

By business function

What we typically combine, for each part of your company.

Read across a row: the problem, the blocks we use, and what your team gets. Typical compositions, adapted to your process after the discovery call.

FunctionAgentAutomationsSystemYour team gets

Reception & customer serviceCalls and messages answered late, or not at all

IRISanswers, qualifies, books

Contact and summary in the CRM · confirmation SMS · routing to the right person

Request log with owner and status

Every request answered, owned and followed

SalesQuotes go quiet, leads cool down, the CRM is out of date

MAXresearches, drafts follow-ups for approval

No reply after X days → follow-up queued · CRM updated from emails and calls

Pipeline board with the next action per deal

No quote without a follow-up; time spent on the replies

MarketingIdeas and client wins never become content

ARIAbriefs, drafts, plans

Approved post → scheduled · new contacts → right sequence

Editorial calendar shared with the team

A steady presence, built from real business moments

Finance & reportingNumbers in five tools, rebuilt by hand before each meeting

OPScompares, explains, flags anomalies

Data pulled every Monday · alert when a measure drifts

Dashboard with the measures you chose

One page before every review, with the sources

Admin & HRDocuments, schedules and CVs wait for a free afternoon

COREprepares documents, screens applications

Interview invites and reminders · onboarding checklist on signature

Hiring pipeline and admin task board

Managers decide on a shortlist, not a pile

Operations & service deliveryRequests cross sales, planning and invoicing, and stall at each step

IRIS + COREcapture and schedule

Request → ticket with priority · job closed → invoice data prepared

Service tracker or client portal

Each request visible from first call to invoice

Looking for your sector? See teams composed by trade →

Honest limits

What we don’t do.

Knowing the limits upfront saves you a wrong project.

No unsupervised sensitive decisions. Pricing exceptions, contracts, hiring choices and complaints go to a person.
No promise before we check your tools. Each connection is confirmed during the discovery call, not assumed.
No replacement of your core software. We work with your CRM, accounting or ERP; we don’t rebuild them.
No agent where an automation is enough. If a simple rule solves it, that is what we propose.

Discovery call

20 minutes to find your first priority.

Show us one process that slows your team down. We tell you honestly what the agents would do, what stays human, and whether it is worth building.

01 Pick a slot
02 20-minute call
03 Leave with a first priority

Book a discovery call See pricing